Unlike traditional booking systems, ConsultDoc manages the entire patient journey from the first hello to the chosen treatment decisions
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Natural voice conversations automatically capture Patient details, converse in several languages and book, reschedule or cancel appointments, assigning Patients to the Doctor of their choice
Immediate notification as to whether your usual Doctor is available to see you at the times when you are available
All Patient bookings, confirmations, updates and cancellations are managed through a comprehensive tracking system to maximise Patient and Doctor satisfaction
ConsultDoc's patient management system accesses the Patient's past medical history and provides AI-generated transcripts and consultation summaries to maximise the value of every appointment
Sending of SMS reminders, confirmations and follow-ups automatically to reduce no-shows
Continuous 24/7 appointment management system allowing access anytime and anywhere, empowering your administrative staff and clinicians with a robust back-end dashboard
Compare the patient and staff experience side by side to see how ConsultDoc's AI voice agent removes bottlenecks and captures better clinical data.
| Feature | Traditional System | ConsultDoc AI |
|---|---|---|
| Simultaneous calls | Limited by staff | Unlimited |
| Response time | Often hours | Immediate |
| Triage gathering | Manual, inconsistent | AI-assisted, consistent |
| Hours available | Business hours only | 24/7 |
| Patient data | Paper/manual entry | Automatic, structured |
A single AI reception workflow that supports doctors, staff, and patients with faster information capture and better outcomes.
Every call to confirmed care in 8 steps. ConsultDoc combines AI voice reception with real-time scheduling and clinician-ready summaries so appointments start informed.
Empower your administrative staff and clinicians with a robust back end dashboard. Manage appointments, patient records, and invoicing in one secure place
Medical centre management solutionsBook appointments from anywhere to consult with your doctor. We bring the medical center to your pocket
Patient app features & benefits
Tell us about your practice and our team will reach out within one business day to schedule a personalised demo
Unlike traditional systems that miss calls during peak hours, ConsultDoc's AI voice agent handles unlimited simultaneous calls 24/7. Every patient gets immediate attention, instant booking confirmations, and doctors receive patient triage information before appointments.
Mary, our AI assistant, conducts a natural conversation with patients to gather essential information: contact details, reason for visit, symptom information, and preferred times. This data is automatically associated with their appointment and provided to their doctor.
Yes. Before each appointment, doctors receive AI-generated summaries including patient symptoms, medical history, reason for visit, and preliminary triage information. This preparation leads to more focused consultations and better clinical outcomes.
ConsultDoc automatically sends SMS reminders and confirmations to patients. The system also provides follow-up calls with a personalized message, keeping schedules on track.
ConsultDoc includes integrated billing with Medicare/MBS coding support. The system tracks consultations, generates invoices based on MBS codes, and provides real-time revenue tracking to reduce administrative errors.
ConsultDoc's AI voice agent can converse in multiple languages, making it accessible to diverse patient populations across Australia.
All patient data on ConsultDoc is stored on secure servers with enterprise-grade encryption. The platform complies with Australian privacy laws and healthcare regulations.
Most medical centres are fully set up and operational within 2-4 weeks. Contact us at 1300 003 033 or info@consultdoc.com.au to schedule a personalized demo.
